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Omega Research

Specialists in embrittlement testing | 940-648-5828

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Privacy Policy

Last Updated: March 03, 2025

At Omega Research Inc., we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.omegaresearchinc.com (the “Website”). Our data practices are designed to be minimal, collecting only what is necessary to manage website traffic and facilitate communication related to existing and potential business relationships.

1. Information We Collect

We collect minimal information aligned with identifiable characteristics that support our commercial objectives. Specifically:

  • Traffic Management Data: We collect anonymized data such as IP addresses, browser type, device information, and page views to monitor and manage traffic to the Website. This helps us ensure the Website operates effectively and improves user experience.
  • User-Provided Communication Data: Information you proactively provide, such as your name, email address, company name, or other details, when you contact us through forms, emails, or other channels. This pertains only to existing or potential business relationships.

We do not collect unnecessary personal data beyond what is required for these purposes.

2. How We Use Your Information

The information we collect serves two primary purposes:

  • Website Traffic Management: To analyze usage patterns, troubleshoot technical issues, and optimize the Website’s performance.
  • Business Communication: To respond to your inquiries, maintain existing business relationships, or explore potential partnerships. This information is distilled and transformed within our HubSpot ecosystem to provide you with the highest level of customer service.

3. HubSpot Ecosystem

We utilize HubSpot, a trusted customer relationship management (CRM) platform, to process and manage the data you provide. Within HubSpot, your information is organized and secured to enhance our ability to serve you effectively. HubSpot adheres to strict data protection standards, and we ensure your information is handled responsibly.

4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties except:

  • With service providers like HubSpot, who assist us in managing customer relationships and Website operations, under strict confidentiality agreements.
  • When required by law, such as to comply with legal obligations or protect our rights.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online system is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at support@omegaresearchinc.com. We will respond promptly in accordance with applicable laws.

7. Cookies and Tracking

We use minimal cookies or similar technologies solely to manage Website traffic and enhance functionality. These do not track individual behavior beyond aggregate usage statistics. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@omegaresearchinc.com
  • Address: Omega Research Inc., 3601 Thom Lambert Blvd., Building 100, Decatur, TX  76234
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